Refund Policy

We will accept unworn merchandise with the original price tags still attached within 14 days of delivery.

Returned items must be free of odors, pet hair, or dirt of any kind. Otherwise a 50% restocking fee will be issued.

The WAREHOUSE SALE and FINAL REDUCTION SALE are non-refundable. 
You may return the items for a store credit, which will be issued in the form of a digital Gift Card.

Request a return label at info@matthildur.com
Please include your order number and items being returned.

Return shipping costs will be deducted from all returns. 

The return will be processed within 48 hours of receipt in our warehouse. Refunds will issued to the original form of payment and may take up to 10 business days to appear on your account.